FAQ for service provider

1.How do I complete my profile ?

Sign up as a professional and enter your details to create an account

Complete your profile information by giving more details about your business. Upload at least ten (10) pictures from previously executed projects to give clients an idea of what you do and also verify your account by inputting the necessary details requested.

2.What is a lead and why you need to get one?

As a service professional getting real customers can be doubting reaching out to everyone with a little budget seems impossible, well maybe you don’t need everyone getting the right people to patronize you makes the difference. What if there is a solution which can tell you when someone needs your services, the details of the customer’s requirement and also ask you if you will be interested in taking the project. This is where leads from NaIjakick connect comes in. A lead is an opportunity to be aware of the customer who is in need of your service.

3.How do I get connected to customers?

Once a request is made for your services, you receive a notification for that lead into your email. You can now view the customer’s request details and decide whether to accept or decline it, should you choose to accept the lead, you will need credits to accept the lead. Carefully read the client’s request and send price estimate. All interaction will solely be between you and the client, we will not interfere in the negotiations process. You will be responsible for following up on every lead you accept on the platform. Note to view lead is free but you have to use credit to accept. Please we implore you to be checking your dashboard and email everyday to stay connected.

4.What are credits?

At Naijakick connect, we use an internal currency called credits. Naijakick connect is a paid platform, once approved you have to use credits to respond to customers lead that are suitable to you.

5.How can I purchase credits?

There are different modes of purchasing credits you can:

  1. Do a bank transfer
  2. Pay online
  3. Bank deposit : walk into any bank of your choice and make payment

6.How do we charge?

At Naijakick connect we only charge you when customer’s hired you we don’t charge you for sending quote to customers or viewing customers request, but you must have credit to accept lead and also for sending quote to customers.

7.How do I know if am hired?

When customers click hire after viewing your quote, you will be notify immediately and you’ll be able to call or interact with the customer.

8. How do I increase my chances of getting hired?

Do regular follow up with the customer on the platform even after price conclusion. For customers who have hired you, request for a review on our profile. For more guidelines please visit: support.naijakick.com

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